Sony Warranty Calculator
Enter your purchase date to find your warranty expiry
Standard Warranty Periods by Sony Product Category
Every authentic Sony product imported and marketed by Sony India Private Limited carries a defined manufacturer warranty backed by Sony Center and Sony Service Plus centers:
| Product Category | Base Warranty | Extended / Promo | Key Specifics |
|---|---|---|---|
| BRAVIA LED & Mini-LED TVs | 1 Year | 3 Years (1+2 Panel) | In-home service for 43″+; 2-year additional display panel promo on select series |
| BRAVIA XR OLED TVs (A80/A95) | 1 Year | 2–3 Years | Covers OLED panel, motherboard & power supply; panel burn-in exclusions apply |
| PlayStation 5 (Disc, Digital, Slim) | 1 Year | — | Whole-unit factory replacement swap; Sony India does not perform board repairs |
| PlayStation DualSense & Edge | 1 Year | — | 12-month swap warranty for stick drift or button failure; requires physical inspection |
| Headphones (WH-1000XM5 / XM4) | 1 Year | — | Carry-in service only; covers ANC drivers, hinges & rechargeable battery failure |
| TWS Earbuds (WF-1000XM5 / LinkBuds) | 1 Year | — | Both earbuds and charging case covered; battery drain imbalance covered under warranty |
| Alpha Mirrorless Cameras (A7, FX, A6700) | 2 Years | 3 Years (2+1 Promo) | Free 3rd-year extension upon registration on My Sony portal within 30 days |
| Sony G Master & G Lenses | 2 Years | 3 Years (2+1 Promo) | Covers autofocus motors, aperture actuators, and internal optical alignment |
| Soundbars (HT-A series, Bravia Theatre) | 1 Year | 2 Years | Subwoofer and satellite speakers covered; in-home service for high-end setups |
| INZONE Gaming Monitors (M9, M3) | 3 Years | — | 36-month comprehensive monitor warranty covering backlight, power board & display |
| Party Speakers & Portable Bluetooth | 1 Year | — | Carry-in service; covers amplifier board, battery pack, and audio drivers |
Component-Specific Coverage & Replacement Policies
1. BRAVIA Display Panel vs Motherboard / Power Board
Sony provides 1 year of comprehensive warranty across all internal components of BRAVIA TVs. On eligible retail models, the 1+2 Year Panel Promotion covers the replacement cost of the LCD/OLED panel itself during years 2 and 3. Note that labour charges, motherboard repairs, power supply units, and remote controls are excluded after month 12 unless you purchase a separate comprehensive extended plan.
2. PlayStation 5 Whole-Unit Swap Policy (No Local Repairs)
Unlike laptops or TVs, Sony India does NOT repair internal components of the PS5 console or DualSense controllers at local service centers. If your in-warranty PS5 experiences motherboard failure, APU overheating, or disc drive failure, Sony replaces the entire console with a factory-recertified replacement unit (swap unit).
For out-of-warranty hardware faults, Sony India offers a paid unit-exchange scheme where you hand over the defective console and pay a subsidized fee for a replacement console.
3. DualSense Controller Analog Stick Drift
Analog stick drift is covered under the standard 12-month warranty provided there is no physical damage, liquid spillage, or broken screw housing. You must submit the controller along with your PS5 or standalone controller invoice to an authorized Sony Service Plus center.
4. Alpha Camera Mechanical Shutter & Sensor
The mechanical shutter mechanism and Exmor R / RS CMOS sensors are fully covered against manufacturing defects, premature shutter failure, and persistent dead pixels under the 2-year (or 3-year registered) warranty. However, laser damage from concert lights or stage illumination is explicitly excluded.
Sony Extended Warranty Plans (“My Sony Care”)
Sony India offers official extended warranty packages (branded as My Sony Care or Sony Protect Plus) covering 100% genuine parts and labor without hidden deductibles. These must be purchased before your standard 1-year warranty expires:
| Category / Screen Size | 1-Year Extension | 2-Year Extension | Coverage Details |
|---|---|---|---|
| BRAVIA TV 43″ – 50″ 4K | ₹3,490 – ₹4,490 | ₹6,490 – ₹7,990 | Full coverage on motherboard, power board & display panel |
| BRAVIA TV 55″ – 65″ 4K | ₹5,490 – ₹6,990 | ₹9,990 – ₹12,990 | Includes doorstep technician visits, transport & genuine parts |
| BRAVIA XR OLED 55″ – 77″ | ₹10,990 – ₹14,990 | ₹19,990 – ₹24,990 | Comprehensive electrical & electronic breakdown protection |
| Soundbars (HT-S / Bravia) | ₹1,490 – ₹2,490 | ₹2,790 – ₹4,290 | Wireless subwoofers, HDMI eARC boards & amplifier circuits |
| Alpha Camera Bodies (A7 series) | ₹3,490 – ₹4,990 | Registration promo | Main PCB, sensor assembly, dials, EVF & shutter unit |
Exact Documents Needed for a Sony Service Center Claim
Before booking an in-home technician or visiting a Sony Service Plus center, ensure you have these mandatory items ready:
1. Original Tax Invoice
Must clearly list the seller's GSTIN, purchase date, model code, and the exact physical serial number of the unit. Hand-written or altered invoices are not accepted.
2. Physical Device Serial Barcode
The factory sticker on the back of the BRAVIA TV, underside of the PS5, or camera baseplate must be intact. Defaced or peeled serial stickers void warranty immediately.
3. Sony India Warranty Card
The warranty booklet supplied inside the retail box, stamped with the dealer's authorized seal, or your digital My Sony registration confirmation email.
4. Government Photo ID
Original Aadhaar Card, PAN Card, Driving License, or Passport matching the billing name on the tax invoice for job-sheet creation and pickup verification.
What Voids Sony Warranty in India?
1. Imported & Grey Market Hardware (PS5 & Cameras)
Sony India enforces zero international warranty on gaming consoles and TVs. A PlayStation 5 bought in Dubai, USA, Singapore, or Japan has no coverage in India. In fact, Sony authorized centers are instructed to refuse even paid out-of-warranty repairs on non-Indian PlayStation consoles.
2. Broken Tamper Seals & Disassembly
PlayStation 5 chassis features tamper-evident security tape over internal screws. If this seal is pierced, peeled, or missing, the console is classified as tampered and ineligible for unit-swap warranty.
3. Laser Light Damage to Camera Sensors
Direct or reflected laser beams from concerts, clubs, and wedding stage lights burn physical photodiodes on Sony Alpha camera sensors, causing purple or pink grid lines. This is considered external optical trauma and is not covered under manufacturer warranty.
4. Liquid Ingress, Sweat Corrosion & Physical Impact
Moisture ingress into headphone driver cups, corroded charging pins on WF-1000XM earbuds, cracked TV panels, or power-surge damage from lightning are strictly excluded from standard coverage.
How to Claim Sony Warranty in India (Step-by-Step)
Verify Warranty & Serial on My Sony
Visit sony.co.in or your My Sony account to check your registration status, exact purchase date, and coverage expiry.
Identify Service Mode (Carry-in vs In-Home)
Carry-in: Take PS5, controllers, headphones, earbuds, and Alpha cameras/lenses directly to your nearest Sony Service Plus center. In-Home: For BRAVIA TVs (43″+) and large soundbars, request an on-site engineer visit.
Book Service via Toll-Free or WhatsApp
Call Sony India customer care at 1800-103-7799 or send a WhatsApp message to +91 85957 90790 with your product model, serial number, and issue description.
Physical Inspection & Job-Sheet Creation
The technician inspects the device for physical trauma, checks security seals, verifies your original tax invoice, and issues an official Sony Job-Sheet.
Repair or Unit Replacement
TV display panels and internal boards are serviced in 3–5 working days. Defective PS5 consoles and DualSense controllers approved for swap are replaced within 4–7 business days.
Frequently Asked Questions (Sony India Warranty)
Does an international PS5 console (bought in Dubai or USA) have warranty in India?
No. Sony India enforces a strict regional warranty policy for PlayStation hardware. Consoles and controllers purchased outside India carry NO warranty in India, and Sony service centers will not service grey-market units even on a paid basis.
How do I get the 3-year warranty on Sony Alpha cameras and lenses?
Sony Alpha cameras and lenses include a 2-year base manufacturer warranty. You can unlock a complimentary 3rd year (+1 year promo) by registering the product serial number on sony.co.in/mysony within 30 days of purchase.
What is the warranty period for Sony BRAVIA TV display panels?
Sony BRAVIA TVs carry 1 year of comprehensive warranty across all internal boards and the panel. On select models purchased from authorized retailers, Sony includes a 1+2 Year promotion giving 3 years total panel coverage.
Does Sony India repair stick drift on PS5 DualSense controllers?
Sony India does not perform component-level soldering repairs on controllers. Defective controllers under the 1-year warranty are replaced with new or factory-certified units upon presenting a valid invoice.
What is the difference between Sony Carry-in and In-Home service?
Portable products like PlayStation, headphones, earbuds, and cameras are Carry-in service (must be brought to a Sony Service Plus center). BRAVIA TVs (43″ and larger) qualify for doorstep technician visits.
What is Sony India customer care number and WhatsApp support?
You can reach Sony India toll-free at 1800-103-7799 (9:00 AM – 7:30 PM, all 7 days) or message WhatsApp support at +91 85957 90790.
Don't let your Sony warranty expire silently
Upload your Sony invoice once. Reclaim calculates the warranty expiry across every component — and reminds you 30 days & 7 days before it's too late. Free to start.
Save my Sony warranty — free →No credit card · No bank access · No email scanning