Samsung Warranty Calculator
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Standard Samsung Warranty Periods by Product Category
Samsung India Electronics Pvt. Ltd. provides manufacturer warranty coverage across all genuine products purchased through official online stores, retail stores, or authorized e-commerce partners (Amazon, Flipkart, Croma, Reliance Digital):
| Product Category | Comprehensive | Key Component Extension | Warranty Specifics |
|---|---|---|---|
| Galaxy S Series (S24, S23, Ultra) | 1 Year | Up to 3 Yrs (Care+) | In-box USB-C cable has 6-month warranty; 1-year battery coverage |
| Galaxy Z Fold & Z Flip Series | 1 Year | 1 Yr Screen (Care+) | Includes 1 complimentary inner screen protector replacement within 1 yr |
| Galaxy A, M & F Series | 1 Year | Up to 2 Yrs (Care+) | Covers bundled power adapter (if provided) for 6 months |
| Galaxy Tab (S & A Series) | 1 Year | Up to 2 Yrs (Care+) | Bundled S-Pen covered for 12 months for internal functional defect |
| Galaxy Watch (Classic / Ultra) | 1 Year | — | Charging dock covered for 6 months; straps covered for initial defect only |
| Galaxy Buds (Pro / FE / Live) | 1 Year | — | Earbuds and wireless charging case covered under single serial claim |
| Samsung Smart TVs (LED, QLED, OLED) | 1 Year | 2 – 3 Yrs on Panel | 1 yr comprehensive + 1 yr panel standard; promo offers add 3rd yr on panel |
| Refrigerators (Direct Cool & Frost Free) | 1 Year | 20 Yrs Compressor | Comprehensive covers all parts; 20-year Digital Inverter covers compressor only |
| Washing Machines (Front / Top Load) | 2 Years | 20 Yrs Motor | 2 yrs comprehensive; 20-year coverage applies to Digital Inverter motor |
| Inverter Air Conditioners (Split) | 1 Year | 5 Yrs PCB / 10 Yrs Comp | 1 yr comprehensive + 5 yrs on controller PCB + 10 yrs inverter compressor |
| Microwave Ovens (Convection / Grill) | 1 Year | 5 Yrs Magnetron / 10 Yrs | 1 yr comprehensive + 5 yrs magnetron + 10 yrs Ceramic Enamel cavity |
| Dishwashers (IntensiveWash) | 2 Years | 10 Yrs Motor | 2 yrs comprehensive + 10 yrs digital inverter motor coverage |
| Galaxy Book Laptops (Pro / 360) | 1 Year | Up to 3 Yrs (Care+) | Includes 65W USB-C charger and internal battery for 12 months |
| Samsung Odyssey / Smart Monitors | 3 Years | — | 36-month comprehensive coverage on panel, logic board, and power brick |
Component-Specific Warranties (Compressor, Motor, PCB, Panel)
Samsung India offers some of the longest component-specific warranties in the consumer electronics industry. However, it is vital to understand what is covered during the extended component period:
20-Year Inverter Compressor (Refrigerators)
Applies to Digital Inverter Compressors in all refrigerators manufactured from 2022 onwards (earlier models carry a 10-year warranty). Covers the physical compressor unit against manufacturing breakdown.
20-Year Digital Inverter Motor (Washers)
Covers the brushless Digital Inverter Motor across front-load and top-load washing machines. Protects against motor winding failure, rotor burnout, and motor drive defects.
5-Year PCB & 10-Year Compressor (Split ACs)
Inverter split air conditioners carry 1 year comprehensive, 5 years on the outdoor printed circuit board (PCB controller), and 10 years on the inverter compressor against mechanical failure.
2 – 3 Year Display Panel (Smart TVs)
All Samsung LED, QLED, and Neo QLED televisions include a 1-year standard comprehensive warranty plus a 1-year additional warranty on the display panel (total 2 years). Select festival models carry a 3-year panel warranty.
Samsung Care+ Pricing in India (INR) & Deductibles
Samsung Care+ must be activated within 30 days of device purchase via the Samsung Members app, Samsung Experience Stores, or authorized retailers. Coverage tiers include Screen Protection, Accidental & Liquid Damage (ADLD), and Comprehensive Protection:
| Galaxy Device Model | Care+ Plan Option | Plan Price (incl. GST) | Claim Deductible (INR) |
|---|---|---|---|
| Galaxy S24 Ultra / S23 Ultra | ADLD (1 Year / 2 Claims) | ₹9,999 | ₹1,499 per claim |
| Galaxy S24 / S24+ / S23 | Screen Protection (1 Year) | ₹4,999 | ₹999 per claim |
| Galaxy Z Fold6 / Z Fold5 | Comprehensive (2 Years) | ₹17,999 | ₹2,999 (Inner Screen) |
| Galaxy Z Flip6 / Z Flip5 | Screen Protection (1 Year) | ₹6,999 | ₹1,999 per claim |
| Galaxy A55 / A35 / A54 | ADLD (1 Year) | ₹2,499 | ₹699 per claim |
| Galaxy M & F Series | Extended Warranty (1 Year) | ₹999 – ₹1,499 | ₹0 (No deductible) |
| Galaxy Tab S9 / S9+ / Ultra | ADLD (1 Year) | ₹5,499 – ₹7,999 | ₹1,299 per claim |
| Galaxy Book4 Pro / 360 | Comprehensive (2 Years) | ₹11,999 | ₹1,999 per claim |
Exact Documents Needed for a Samsung Service Claim in India
Before visiting a Samsung Authorized Service Plaza or receiving a doorstep technician for an appliance, ensure you have these 4 items ready:
1. Original Retail Tax Invoice
Must contain the authorized retailer GSTIN, device IMEI or Serial Number, product description, and clear invoice date.
2. Intact Serial Number / IMEI
The IMEI barcode sticker, back panel engraving, or appliance rating plate must be intact and fully legible.
3. Government Photo ID
Original Aadhaar Card, Driving License, or Passport matching the customer name recorded on the job-sheet.
4. Enable Maintenance Mode
On Galaxy smartphones, turn on Maintenance Mode under Device Care. Technicians can test hardware without viewing your personal photos or accounts.
What Voids Samsung Warranty in India?
1. Tripping the Knox Counter (Knox Warranty Void: 0x1)
Flashing unauthorized firmware (Odin custom ROMs), installing TWRP, or unlocking the bootloader permanently blows the physical Knox eFuse. This marks your board as 0x1, immediately voiding the motherboard warranty. It also permanently revokes hardware security keys for Samsung Pay, Secure Folder, and Samsung Pass.
2. Liquid Ingress & Tripped Moisture Stickers (LDI)
Every Galaxy device has internal Liquid Damage Indicators (LDI) in the SIM tray and internal board. If these indicators turn pink or red, standard warranty is voided even for IP68-rated phones, as water resistance is not an absolute water warranty under Indian legal terms.
3. Unauthorized Third-Party Repairs
Screen replacements, battery swaps, or board soldering carried out by unauthorized third-party technicians invalidate all remaining warranty. Samsung Authorized Plazas will reject or quote out-of-warranty rates if counterfeit parts are discovered.
4. Improper Appliance Installation & Non-OEM Gas Charging
For split ACs and refrigerators, having an uncertified local technician charge refrigerant, alter pipe dimensions, or install improper electrical wiring without adequate earthing voids both the compressor and PCB controller warranties.
How to Claim Samsung Warranty in India (Step-by-Step)
Verify Coverage & Gather Invoice
Locate your original retail invoice or bill. Check IMEI / Serial number via Settings > About Phone or from the appliance rating sticker.
Enable Maintenance Mode & Backup
For Galaxy smartphones, turn on Maintenance Mode under Settings > Battery and device care. For laptops or tablets, perform a cloud backup of critical files.
Book Service Channel (Walk-in vs Doorstep)
Handhelds (phones, tablets, watches, buds): Visit a Samsung Authorized Service Plaza. Major Appliances (TVs 32″+, Refrigerators, ACs, Washers): Book doorstep service by calling 1800-40-SAMSUNG or via WhatsApp at 1800 5 7267864.
Technician Inspection & Job Sheet
The technician conducts a diagnostic check, verifies physical condition, checks invoice details on the Samsung GSPN system, and generates an official job sheet.
Repair Execution & Handover
Phone screen and battery repairs are frequently finished within 2 to 4 hours. Appliance parts or motherboard replacements are completed on-site within 24 to 48 hours.
Frequently Asked Questions (Samsung India Warranty)
What does Samsung's 20-year Digital Inverter warranty cover in India?
Samsung's 20-year (240 months) warranty applies exclusively to the Digital Inverter Compressor in refrigerators and Digital Inverter Motor in washing machines manufactured from 2022 onwards. Note that after the initial 1-year (refrigerator) or 2-year (washing machine) comprehensive period, this warranty covers only the replacement part free of cost; labor, technician visiting fees, gas charging, and freight are billable.
What is Samsung Maintenance Mode and how do I enable it before repair?
Maintenance Mode is a Samsung privacy feature that locks your personal photos, messages, call logs, and accounts while allowing technicians to run diagnostics without wiping your phone. Turn it on via Settings > Battery and device care > Maintenance mode > Turn on (requires lock screen PIN).
Does tripping the Knox counter (0x1) void my Samsung warranty in India?
Yes. Flashing custom ROMs, rooting, or unlocking the bootloader permanently blows the physical Knox eFuse from 0x0 to 0x1. This immediately voids the manufacturer warranty on the motherboard and permanently disables Samsung Pay, Secure Folder, and Samsung Pass.
How do I book a doorstep warranty visit for a Samsung TV or home appliance?
For televisions (32 inches and larger), refrigerators, washing machines, and air conditioners, Samsung provides authorized in-home doorstep service. You can book an appointment by calling toll-free 1800-40-SAMSUNG (1800 40 7267864), messaging on WhatsApp at 1800 5 7267864, or submitting a service request through the Samsung Members app.
What is the difference between Samsung Care+ Screen Protection and ADLD?
Screen Protection covers accidental front glass and display assembly damage with a subsidized processing fee. Accidental & Liquid Damage (ADLD) covers drops, cracked back glass, internal frame damage, and liquid ingress. Comprehensive Protection bundles ADLD with a 2nd-year extended warranty.
What documents are required to claim Samsung warranty in India?
You need: 1) Original retail tax invoice showing GSTIN, serial number / IMEI, and purchase date; 2) Physical product with intact serial number sticker; 3) Government photo ID; 4) Samsung account credentials or phone in Maintenance Mode.
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