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Warranty Calculators/LG India
❄️Authorized Brand Guide

LG India Warranty Calculator & Claim Guide

Comprehensive 1 to 2-year terms, 10-year Smart & Linear Inverter compressor and Inverter Direct Drive motor rules, 5-year Dual Inverter AC PCB coverage, LG Best Care AMC plans, and official doorstep claim booking.

Verified against official LG Electronics India warranty terms (September 2026)
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LG Warranty Calculator

Enter your purchase date to find your warranty expiry

Comprehensive Cover1 – 2 Yrs1 yr on AC/Fridge/TV; 2 yrs on Washers & Dishwashers
Inverter Motors & Compressors10 YearsParts-only replacement on Smart/Linear Inverter & Direct Drive motors
Inverter AC PCB5 YearsCovers both indoor controller and outdoor power drive circuit boards

Standard Warranty Periods by LG Product Category

Every genuine LG home appliance and consumer electronic device sold in India by authorized retailers (Croma, Reliance Digital, Vijay Sales, Amazon, Flipkart, and LG Best Shops) carries official coverage from LG Electronics India Pvt. Ltd. (LGEIL):

Product CategoryComprehensiveExtended ComponentKey Coverage Specifics
Refrigerators (Single, Double, Side-by-Side)1 Year10 Yrs CompressorSmart / Linear Inverter compressor (parts only after Year 1; gas extra)
Front Load Washing Machines2 Years10 Yrs DD MotorInverter Direct Drive motor; drum & electronics covered for 2 yrs
Top Load Washing Machines (Smart Inverter)2 Years10 Yrs MotorSmart Inverter BMC motor; pulsator & tub carry 2-yr base warranty
Semi-Automatic Washing Machines2 Years5 Yrs Wash MotorWash motor covered 5 yrs; spin motor & timer covered 2 yrs
Dual Inverter Split Air Conditioners1 Year5 Yrs PCB / 10 Yrs CompIndoor & outdoor PCBs covered 5 yrs; Dual Inverter compressor 10 yrs
OLED TV (Gallery G-Series & Z-Series 8K)1 Year5 Yrs Evo PanelOLED evo panel: Y1-Y2 parts+labor; Y3-Y5 panel part only (labor extra)
OLED TV (C & B Series) & QNED / NanoCell1 Year2 – 3 Yrs (Promo)Motherboard, power board & speaker 1 yr; festive promo panel terms
Microwave Ovens (Convection & Charcoal)1 Year5 Yrs Magnetron / 10 Yrs HeaterMagnetron tube covered 5 yrs; charcoal lighting heater carries 10 yrs
Dishwashers (TrueSteam)2 Years10 Yrs DD MotorInverter Direct Drive motor covered 10 yrs; spray arms & rack 2 yrs
Water Purifiers (RO + UV + UF)1 Year10 Yrs TankDual Protection Stainless Steel Tank 10 yrs; filters are consumables
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Comprehensive vs Parts-Only Rule: During the 1 or 2-year "Comprehensive" period, technician visitation fees, labor, gas charging, and all spare parts are 100% free. Once in the "Extended Component" phase (e.g., Year 2–10 for compressors or motors), the replacement part itself is free, but labor, gas charging, and service visit charges apply.

Component-Specific Coverage: Inverter Motors, Compressors & PCBs

The 10-Year Inverter Compressor & Motor "Parts-Only" Catch

LG's widely advertised 10-year warranty is one of the most misunderstood policies among Indian consumers. Here is how it functions in practice:

Year 1 (or Years 1–2 for Washers)

100% Comprehensive: Zero charges for the motor/compressor, zero visit fee, zero labor charges, and zero gas-refilling charges.

Years 2 to 10 (Post-Comprehensive)

Parts-Only: The compressor or motor part is ₹0. However, the customer pays technician visitation fee (₹450 – ₹650 + GST), gas charging / system flushing (₹1,800 – ₹2,500 + GST for ACs/fridges), and brazing consumables.

Dual Inverter AC 5-Year PCB Warranty Explained

Modern inverter air conditioners contain sensitive microcontrollers in both the indoor blower unit (IDU PCB) and the outdoor condensing unit (ODU Inverter Driver PCB).

LG covers both the Indoor and Outdoor PCBs for a full 5 years (60 months). This shields owners from the most common repair bill in Indian summers (typically ₹6,000 – ₹11,000 if replaced out-of-pocket).

Important PCB Exclusions: LG excludes PCB failures caused by geckos/lizards crawling onto the high-voltage inverter circuitry, heavy lightning surges without a voltage stabilizer, or external corrosive chemical vapors in industrial areas.

OLED TV 5-Year Panel Warranty (G & Z Series)

On LG's flagship OLED Gallery Edition (G-series) and 8K Signature (Z-series), LG includes a 5-year OLED evo panel warranty. During Years 1 and 2, panel replacement and labor are 100% free. During Years 3, 4, and 5, the OLED panel replacement module is ₹0, but standard technician service labor is chargeable.

LG Best Care AMC Plans & Extended Warranty Pricing

To eliminate labor and gas costs during out-of-warranty or parts-only periods, LG offers official LG Best Care Annual Maintenance Contracts (AMC) directly through LG service engineers:

ApplianceAMC Plan TypeAnnual Fee (₹ + GST)Included Benefits
Dual Inverter Split AC (1.5 Ton)Comprehensive AMC₹3,499 / yr2 periodic wet services, free gas refilling, free PCB/fan motor replacement
Dual Inverter Split AC (1.5 Ton)Labor-Only AMC₹1,499 / yr2 wet services, unlimited free service visit calls, spare parts billed at discount
Front Load Washing MachineComprehensive AMC₹2,799 / yr1 deep descaling service, free inlet valves, drain pump & electronic PCB repair
Double Door Frost-Free RefrigeratorComprehensive AMC₹2,299 / yrFree thermostat, fan motor, defrost timer, relay & free gas recharge
Side-by-Side / French Door FridgeComprehensive AMC₹3,999 / yrCovers ice maker assembly, display PCB, inverter compressor labor & gas
Water Purifier (RO+UV)Comprehensive AMC₹4,499 / yr3 periodic filter cartridge replacements, free booster pump & RO membrane
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When to purchase LG Best Care AMC: The ideal time to purchase an LG AMC is in month 11 or 12, just before your 1-year comprehensive factory warranty expires. LG waives pre-inspection fees if booked before factory coverage lapses.

Exact Documents Needed for an LG Warranty Claim in India

LG operates an entirely doorstep-driven service model for major appliances. When the authorized technician visits your residence, keep these exact documents accessible:

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1. Original Tax Invoice

Must show dealer name, GSTIN, clear appliance model number, machine serial number, and date of delivery/purchase.

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2. Stamped Warranty Card

Physical warranty booklet stamped by the selling dealer, or a screenshot of your registered warranty on lg.com/in.

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3. Appliance Serial Badge

The factory metal or sticker plate located on the side of refrigerators, back of TVs, or outdoor AC condensing unit.

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4. OTP Mobile Verification

The registered mobile number used during service booking must be present to give the SMS OTP verification to close the digital job sheet.

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Installation Void Warning: LG strictly mandates that Split ACs and wall-mounted OLED TVs must be installed by an authorized LG service engineer. If you use a local urban technician or third-party handyman for installation, LG will void warranty coverage on refrigerant gas leaks, piping issues, and PCB failures.

What Voids LG Appliance Warranty in India?

1. Third-Party Installation or Unauthorized Relocation

Self-installing an LG split air conditioner or hiring an uncertified local technician to dismantle and reinstall an AC or TV during home relocation voids the manufacturer warranty on the compressor, copper tubing, and circuit boards.

2. Unauthorized Gas Refilling & Brazing

Attempting gas refilling, nitrogen pressure testing, or torch welding through non-authorized third-party technicians voids the 10-year compressor warranty. Contaminants introduced by non-standard R32 or R410A refrigerants cause compressor seizure.

3. Pest, Lizard, and Rodent Infestation

Damage caused by lizards, cockroaches, or mice entering the outdoor AC unit PCB housing or nesting in the bottom tray of a washing machine or refrigerator is classified as external hazard damage and is strictly excluded from free warranty repair.

4. Commercial Usage of Residential Appliances

Installing a domestic LG front-load washing machine in a commercial laundry or hostel, or placing a residential double-door refrigerator in a restaurant kitchen voids the consumer warranty policy. Commercial use limits coverage to 90 days.

How to Claim LG Warranty in India (Step-by-Step)

Step 1

Note Appliance Model & Serial Number

Locate the product label on the side of your refrigerator, inside the washing machine door rim, or on the AC unit.

Step 2

Run LG Smart Diagnosis

Open the LG ThinQ app and run Smart Diagnosis via Wi-Fi. Alternatively, press the Smart Diagnosis button and hold your phone near the speaker logo for audio diagnosis.

Step 3

Book a Doorstep Service Request

Schedule a visit via WhatsApp (+91 9711709999), call toll-free 1800-315-9999, or book online at lg.com/in/support.

Step 4

Technician Doorstep Inspection

An authorized LG service engineer arrives with calibrated diagnostic tools and original OEM spare parts to inspect the fault.

Step 5

Repair & OTP Verification

Once the repair or part replacement is complete, verify the work and share the SMS OTP with the technician to receive an official digital job sheet.

Frequently Asked Questions (LG India Warranty)

How do I book an LG home service visit online in India?

You can book directly by texting 'Hi' to LG's official WhatsApp support at +91 9711709999, using the LG ThinQ mobile app under 'Support', or visiting lg.com/in/support to choose a convenient doorstep appointment slot.

Is gas refilling free during LG's 10-year AC compressor warranty?

No. While the physical replacement compressor is provided free of charge (₹0 part cost), gas charging labor, refrigerant cylinder cost (R32/R410A), and technician service visit fees are payable by the customer after Year 1.

What is LG Smart Diagnosis and how do I use it?

LG Smart Diagnosis is a built-in diagnostic feature. In the LG ThinQ app, tap Smart Diagnosis to trigger automated internal self-checks. On non-Wi-Fi models, call LG customer support, hold your phone mic near the Smart Diagnosis logo, and press the button on your washer or fridge to transmit acoustic fault codes.

Does LG provide free installation for newly purchased ACs and TVs?

LG provides free standard installation for select premium OLED TVs and promotional split AC models. For standard models, LG charges a subsidized flat installation rate (typically ₹1,199 – ₹1,499 + GST for ACs). Always use authorized LG installation to preserve warranty.

What is covered under LG Best Care AMC?

LG Best Care Comprehensive AMC covers all electrical and electronic components (including controller PCBs, motors, valves, and thermostats), two routine preventive maintenance wet services per year, free gas charging, and unlimited breakdown visits with zero labor charges.

How can I verify if an LG technician is genuine?

Genuine LG engineers wear official LG uniforms with photo ID badges and will generate an official SMS service request ticket directly to your mobile phone before starting inspection. Payments should only be made against an official digital invoice.

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Disclaimer: Reclaim is an independent purchase and warranty tracking application and is not affiliated with LG Electronics Inc. or LG Electronics India Pvt. Ltd. (LGEIL). Warranty terms, AMC rates, and service policies are subject to change by LG. Always confirm with official documentation at lg.com/in. Last verified: September 2026.

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🧮 Interactive CalculatorQuick Summary CardsStandard Warranty TableInverter & PCB WarrantiesLG Best Care AMC (₹)Required Claim DocumentsWhat Voids WarrantyStep-by-Step ClaimFrequently Asked Questions
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